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Tranny replacement - Click HERE for Original Thread
Cali_Pilot
I took in my '03 last Thursday to have the tranny checked out since it was making a high pitched whine as soon as I hit 60MPH. It only happened after 60MPH and continued acceleration. As soon as I hit 70MPH and set the cruise control the whine stopped. Anyway, this is what the service advisor (a woman) said when I first took it in, "Oh that's normal. Honda transmissions usually have a high pitched whine when accelerating. I bet there's nothing wrong with it but if you insist we'll check it out for you". Well, about 1 1/2 hours later she comes to the waiting room to let me know that they are done with my car and concludes by telling me "we're waiting for a phone call from the Honda Tech line to see what they tell us but we're probably gonna replace your tranny." I started laughing so hard just because every time I take my car in for something, this stupid lady always tells me that it's normal behavior but at the end she ends up ordering parts. All she sees is a 22-year-old and automatically thinks I'm clueless. Needless to say, I got a phone call as soon as I got home and she said that they already ordered the tranny and she will call me to make an appointment as soon as she knows when it will arrive. That's funny how the big mechanical problems start to arise as soon as the manufacture's warranty expires. Thank GOD for HondaCare with $0 deductible! I knew it would come in handy.
jl_ss
quote:
Originally posted by Cali_Pilot
I took in my '03 last Thursday to have the tranny checked out since it was making a high pitched whine as soon as I hit 60MPH. It only happened after 60MPH and continued acceleration. As soon as I hit 70MPH and set the cruise control the whine stopped. Anyway, this is what the service advisor (a woman) said when I first took it in, "Oh that's normal. Honda transmissions usually have a high pitched whine when accelerating. I bet there's nothing wrong with it but if you insist we'll check it out for you". Well, about 1 1/2 hours later she comes to the waiting room to let me know that they are done with my car and concludes by telling me "we're waiting for a phone call from the Honda Tech line to see what they tell us but we're probably gonna replace your tranny." I started laughing so hard just because every time I take my car in for something, this stupid lady always tells me that it's normal behavior but at the end she ends up ordering parts. All she sees is a 22-year-old and automatically thinks I'm clueless. Needless to say, I got a phone call as soon as I got home and she said that they already ordered the tranny and she will call me to make an appointment as soon as she knows when it will arrive. That's funny how the big mechanical problems start to arise as soon as the manufacture's warranty expires. Thank GOD for HondaCare with $0 deductible! I knew it would come in handy.


How many miles?
Cali_Pilot
quote:
Originally posted by jl_ss


How many miles?

I've got 44K on it now but I noticed it a few weeks ago before our trip from California to North Dakota when the car had about 42K on it. I got deployed to Guam in April shortly after hitting the 37K mark and my wife had the car in California since then so I'm not sure exactly when this problem arose. I noticed it as soon as I got back from Guam so more than likely she drove around with this problem for a while.
Pjay
I bought it about three months ago, a 93. The sales guy said the whine was normal. I realized later it was a serious first gear whine. So far they agree and said they would fix it, but I have doubts since it is a dealer.

50k

P
rocky
quote:
Originally posted by Pjay
I bought it about three months ago, a 93. The sales guy said the whine was normal. I realized later it was a serious first gear whine. So far they agree and said they would fix it, but I have doubts since it is a dealer.

50k

P



er um a 93 what?
jl_ss
quote:
Originally posted by rocky


er um a 93 what?



Most likely meant a 2003........
Pjay
quote:
Originally posted by Pjay
I bought it about three months ago, a 93. The sales guy said the whine was normal. I realized later it was a serious first gear whine. So far they agree and said they would fix it, but I have doubts since it is a dealer.

50k

P

Cali_Pilot
The tranny got replaced! For those that need a refresher, my tranny was making a whining sound once I hit 60 MPH. Well, unfortunately now the tranny make the same whining sound only this time ITS IN EVERY GEAR! I will have to take it back to the dealership this week and more than likely they're gonna tell me that it's normal and it just needs to be broken in. I already know that's what's gonna happen and in my opinion that's a bunch of BS since the tranny didn't sound that way when the car was brand new. I'll keep you guys posted on the progress.
JungleJim
Go in and hear what they have to say. Let the dealership and Honda know that you are keeping the members here informed of any progress/lack of progress on their part.

If it comes down to it, you might need a lawyer to keep them moving on the issue.

Honda knows it has issues with some of their transmissions. I won't be surprised to hear more cases like this as the early production Pilots begin to age more and gain miles.

Best of luck to you. Please keep us informed of your situation.
Spaceentity
Did they replace it with a re-manufactured one or a new one?

When I bought my new Acura 3.2TL back in 2000, it was the first year that had the infamous tranny problem. My 1st tranny was replaced with a brand new one, but the 2 following ones were rebuilts. I finally got rid of it at 100,000 miles just because I didn't truss Acura (even though they said that they had finally found the problem and was fix with the last rebuilt tranny they had replaced).

They had a whole forum just on Acura's having numerous tranny replacements.

None of those tranny replacement cost my any money and I did get a free loaner each time (hey, it's a Acura).

I too bought the 100K mile extend warranty just because of this reason. I do plan to get rid of my 2004 Pilot at 100K also, just of the same reason.
Jet-Pilot-64
quote:
Originally posted by Spaceentity
(even though they said that they had finally found the problem and was fix with the last rebuilt tranny they had replaced).


Wonder if the found fix was the oil jet?
kuago
Most Honda tranny are manufactured. Cause the only new tranny that comes in the car are coming directly from the manufacture thru the assembly line. Most manufacture provide re-manufactured/ re-conditioned tranny to the dealer. Its expensive if a dealer will buy the new tranny that will comes from the manufacturer or assembly-line of the plant. So they have places to order locally. Unless the consumer will check the replacement tranny for there vehicle that are new.
My Sister had bought a 2005 brand new CRV,SE earlier this year with no extended warranty. Two days later, tranny fluid leaked to his driveway. Called the dealer right away. Pissed-off, she end up putting the CRV to a flatbed truck coz their are no fluid in the tranny case. Honda Service end up finding a defected o-ring in the tranny. The dealer need to replace the tranny. She totally got him pissed-off coz she found out that the tranny is remanufactured not new. She even went to the service and check the tranny sticker is re-manufactured and there is a pink and yellow tag said. RE-MANUFACTURED/RE-CONDITIONED. I was there checking it too. She called American Honda and filled a compliant report about the dealer service and the vehicle or else she will report the Honda and dealer to BBC.. Honda end up giving him an extended warranty 7yrs-100miles. As of right new she still drive the vehicle with no prob. It only took her a month to get the extended warranty via mail.
She also got a loaner car. It only took her to get her car for four days...
CMasten
quote:
Originally posted by kuago
Most Honda tranny are manufactured. Cause the only new tranny that comes in the car are coming directly from the manufacture thru the assembly line. Most manufacture provide re-manufactured/ re-conditioned tranny to the dealer. Its expensive if a dealer will buy the new tranny that will comes from the manufacturer or assembly-line of the plant. So they have places to order locally. Unless the consumer will check the replacement tranny for there vehicle that are new.
My Sister had bought a 2005 brand new CRV,SE earlier this year with no extended warranty. Two days later, tranny fluid leaked to his driveway. Called the dealer right away. Pissed-off, she end up putting the CRV to a flatbed truck coz their are no fluid in the tranny case. Honda Service end up finding a defected o-ring in the tranny. The dealer need to replace the tranny. She totally got him pissed-off coz she found out that the tranny is remanufactured not new. She even went to the service and check the tranny sticker is re-manufactured and there is a pink and yellow tag said. RE-MANUFACTURED/RE-CONDITIONED. I was there checking it too. She called American Honda and filled a compliant report about the dealer service and the vehicle or else she will report the Honda and dealer to BBC.. Honda end up giving him an extended warranty 7yrs-100miles. As of right new she still drive the vehicle with no prob. It only took her a month to get the extended warranty via mail.
She also got a loaner car. It only took her to get her car for four days...



I see your point but (let me play the devils advocate here) would you consider a rebuilt water pump any less effective than new? The casting in the pump. like the tranny doesnt really wear out and as long as the working parts are replaced I would think their effectivness and longivity would be about the same. Just trying to look at both sides of this coin.
jl_ss
quote:
Originally posted by CMasten


I see your point but (let me play the devils advocate here) would you consider a rebuilt water pump any less effective than new? The casting in the pump. like the tranny doesnt really wear out and as long as the working parts are replaced I would think their effectivness and longivity would be about the same. Just trying to look at both sides of this coin.



It's not all that uncommon to get a bad rebuilt water or ps pump.

I think if the vehicle was only two days old, I would have pushed for a new vehicle. CRV tranny replacments are not nearly as common as the V6 tranny replacments. I image Honda/Acura techs can replace V6 trannies in their sleep. Who knows what will get screwed up in the more unfamiliar CRV tranny replacment process.

But the reman tranny is rebuilt to new specs so if they install it correctly, then it should last. Since it failed in two days, Honda should, at a minimum, extend the warranty as they did for his sister just to keep the customer confident in Honda products.
kuago
Compared the two components! Tranny have alot of mechanism, solenoids, and gears involve in it. The water pump is only a small component that cant manufactured alot of it. Tranny has it huge housing, that Honda can use it. You can cast alot of small component for a less price than casting a tranny core. hehehe Did I answer your comment!! It's ok Cmasten...:eek: :rolleyes:

Also on the assembly line the water pump cost less than a tranny....Tranny has alot of gears and components involve in it and the assembly line is longer and costly... These are new components of tranny and water pump comparison....

The labor on replacing and installing the water pump is less than a tranny replacement.:p :p
N_Jay
Many people consider re-manufactured (Factory re-conditioned) industrial equipment to be as good, or even better than new equipment.

Typically all hard parts (Gears, case parts, etc.) are checked for original specifications, all replaceable/wear parts (Bearings, valves, etc.) are replaced with new, and the assembly is tested to new specifications.

The fact that the gears and case have been worn in and heat cycled is good, in that those parts are less likely than new to have any problems.
The gears are "work hardened" and the contact surfaces are polished by the use so there is less break-in wear.
kuago
:4: :4: :2: :7: :
CMasten
quote:
Originally posted by kuago
Compared the two components! Tranny have alot of mechanism, solenoids, and gears involve in it. The water pump is only a small component that cant manufactured alot of it. Tranny has it huge housing, that Honda can use it. You can cast alot of small component for a less price than casting a tranny core. hehehe Did I answer your comment!! It's ok Cmasten...:eek: :rolleyes:

Also on the assembly line the water pump cost less than a tranny....Tranny has alot of gears and components involve in it and the assembly line is longer and costly... These are new components of tranny and water pump comparison....

The labor on replacing and installing the water pump is less than a tranny replacement.:p :p



ya think? lol yea maybe too far a stretch.. No doubt, a new car should have a new tranny. My point on the trans is that if a trans is rebuilt back to manuf spec, is it less than a brand new one? I guess that is a really subjective statement, I can see where the casing etc on a trans doesnt move so that part is fine (that was the part I was lining up with the water pump) maybe rebuilt motor is a better analogy. My Ody has a "new" rebuilt trans.. the real-new one sucked and they dropped another one in, its perfect, has the same warranty and I suspect in 3 years will be fine, Im sure because it was rebuilt to Hondas spec, and they stand beside its warranty.
Cali_Pilot
Finally got a chance to take the Pilot in last week during a remote start installation. The service manager and mechanic took it on a test drive and found the that the whine did not sound good and the new transmission might need to be replaced. The service manager told me to drive it for 5K miles and see if the whine persists and if it does they will change it again. I think if it doesn't go away in 5K I will try to persue the good 'ol California Lemon Law. The Pilot was the first car I've purchased and Honda did not make a very good first impression for me which kinda sucks since they are supposed to be the best. Maybe I'll go with Toyota next time.
rocky
I really sounds like a real loss of confidence in the vehicle. Thats tough to shake.

Replace it.
mclairmo
Under CA Lemon Law, I believe they get three chances to fix the problem before they must replace the vehicle. If you decide to pursue it, you will likely need an attorney, which will cost dearly. Try to work with Honda first to fix it or replace the vehicle. I find it hard to believe that they cannot install a good tranny.
tangotango99
Did you get a recall on your transmission?
Cali_Pilot
quote:
Originally posted by tangotango99
Did you get a recall on your transmission?
Wow tangotango99,

I know you asked this a long time ago and sorry I'm just barely reading it but here's your answer. Yes. I did have to take the car in before my tranny replacement for the oil jet kit recall.
Cali_Pilot
So I finally hit 5K miles after my tranny replacement last November and the problem did not fix itself. I took it to the dealership and they told me that they could still hear the whine but that it wasn't bad enough to replace the tranny again. They said they would talk to the regional rep when he comes by next week about getting me an extended warranty. How much more of a warranty can they give me? I already have the 7yr/100K mile warranty. Any way, I read the California Lemon Law rules and it states that "a reasonable number of attempts must be made." It's not very specific. Anyway, I just sent my info to an attorney that specializes in the CA Lemon Law. We'll see what he says. The website says that 99% of their cased settle out of court.

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