| umd_chick |
| I am extremely upset about my interaction with Fairfax Honda in VA recently. I purchased a new Honda Pilot EX-L a little over a week ago. The day after purchasing, I called to tell them that the leather looked "pinched" near the headrest on one of the seats, leaving large folds or scrunched leather. I was told it would be no problem. I brought it ina week later, and was told that it is "normal", and there was nothing they will do. I asked the service rep to show me other Pilot's with this problem, we looked at all the Pilot's in service and NONE had this problem. I know..I need to post pics but my camera is broken. Near the headrest, the leather should look smooth, mine looks like there is too much leather and the headrest is on too tight (leaving the leater scrunched). Yes, there's some sagging on the seat as well. But I'm trying not to ask too much. Sorry for the long thread..I am just so upset about this. Any advice? |
|
|
| jl_ss |
quote:
Originally posted by umd_chick
I am extremely upset about my interaction with Fairfax Honda in VA recently. I purchased a new Honda Pilot EX-L a little over a week ago. The day after purchasing, I called to tell them that the leather looked "pinched" near the headrest on one of the seats, leaving large folds or scrunched leather. I was told it would be no problem. I brought it ina week later, and was told that it is "normal", and there was nothing they will do. I asked the service rep to show me other Pilot's with this problem, we looked at all the Pilot's in service and NONE had this problem. I know..I need to post pics but my camera is broken. Near the headrest, the leather should look smooth, mine looks like there is too much leather and the headrest is on too tight (leaving the leater scrunched). Yes, there's some sagging on the seat as well. But I'm trying not to ask too much. Sorry for the long thread..I am just so upset about this. Any advice?
If the others on the lot look normal and yours is not, then ask to them to set up an appointment with the local area Honda rep. A lot of times, the dealership will just try to get you to go away. If they see you are going to escalate the issue, you might get better results. |
|
|
| visual |
| My car had this problem also. However, it is less noticeable after a while. Maybe the heat in the car make the leather sketch or sitting on them for a while, the problem area went away. |
|
|
| ericsgr |
| I have a bit of a strange spot on one of the rear seats in my '05. There is a small section on the back seat that looks the way you describe. It looks like they didnt pull the leather tight enough or in the wrong direction when they put it on. It really bothered me when I first got it...........but I got over it. It doesn't bother me anymore and really is not as noticible as I thought it was when it was brand new. |
|
|
| malmon |
| If I were you I'll ask the dealer to fix the defect, and contact Honda directly if they refuse. Have it done while it's still under warranty. You paid for a new vehicle, don't settle for anything less. Besides, you can get more from the vehicle without this leather issue later on when its time to trade it in. |
|
|
| BlueRiverPilot |
Typically, I would agree with what Malmon has to say in his last post. However, in this case I would say that it appears he is a perfectionist, deemed to just continually wish to cause extensive pain to Honda.
Malmon, do you think that your attitude is typical to the American public and that is why you are having to pay such high malpractice insurance rates? |
|
|
| malmon |
Suggesting to have a leather problem fixed under warranty is equivalent to causing pain to honda?
From leather problem to malpractice insurance?
quote:
that is why you are having to pay such high malpractice insurance rates?
Oh I get it, just like theeaglepilot, blueriverpilot is also a honda implant. Wow, you guys are persistent, looking up my old posts and deviating from the original topics altogether just to start an argument.
Instead of trying to discourage members from posting their problems in the problems category, why don't you and and the rest of the honda implants ask the mods to remove this category named PROBLEMS. That way, you don't have to read about members with problems. I am sure honda will reward you well. |
|
|
| BlueRiverPilot |
I did take the Honda person test and ended up 92% Honda, or whatever that test was called on the other thread. But I think to say that because EaglePilot, myself and others on the forum like our Pilots makes us Honda implants is somewhat of a conspiracy theory...Like many of your posts.
My only disapproval of your posts in general is that you seem to be overly critical. Yes, warranty items should be repaired. But, in ALL vehicles some items will need to be repaired. No one is perfect and no car is perfect.
I happen to think that the Pilot is close. That is my opinion and maybe why I am a 92% Honda person.
My comment regarding the malpractice insurance only relates to the fact that I would think that you would understand that the human condition allows for some mistakes and that not everyone...even physicians are perfect....
Wouldn't you agree with that?:2: |
|
|
| malmon |
My disapproval of your posting is that your discouraging attitude towards members trying to seek solutions to their problems.
Suggesting a member seek warranty service for a leather problem is over critical? If you don't want to read about problems related to the pilot, I suggest you avoid the problem category altogether. Keep your fantasy going.
Since you felt the need to dig through my previous postings just to make a comment, you should have come across a post that has this quote:
Criticism may not be agreeable, but it is necessary. It fulfills the same function as pain in the human body. It calls attention to an unhealthy state of things. - Churchill.
Now, go back and dig some more. Go dig... |
|
|
| TheEaglePilot |
Hey BlueRiver,
It would seem that malmon is the sort of guy to have to have the last word. :o
I for one will not think any less of you if you let him have it. :rolleyes:
Chris |
|
|
| BlueRiverPilot |
Malmon,
I am sure you will respond to this post and when you do, you will have the last response in our little two party argument, in this thread (Which quite frankly, I would agree with many I am sure is not appropriate for the forum)...my response is this, and I won't go looking for quotes from great people, the bible or otherwise.
I pray that your patients are a little more forgiving of your imperfections than you are of Honda's!
Again, not that Honda should NOT repair or replace their imperfections...They SHOULD and it is why they provide a warranty!!!...Do you, or do you just do the best you can?
This forum should be a place where everyone is able to discuss their problems and hopefully find resolution. Not hear your negative rants about Honda...Maybe their is a place for your rants on HBO, or even FOX, but not here.
thanks, and have a great day!;) |
|
|
| malmon |
Both blueriverpilot and the eaglepilot seems to post the same theme. I have read some of their previous postings, not only do they taunt and discourage members from seeking solutions to their problems, they do not write like consumers do, their postings seems to be that of somebody from honda. Conspiracy? Who knows.
They are very protective of Honda, and could care less about the problems the consumers/members are having. Here are some of their posts:
quote:
But I understand why these things are as they are. Costs have to be cut somewhere; decisions have to made.
quote:
deemed to just continually wish to cause extensive pain to Honda.
quote:
do you think that your attitude is typical to the American public
quote:
People like to blame their "stuff" and vent on the Internet.
quote:
My only disapproval of your posts in general is that you seem to be overly critical.
quote:
people who blame their problems on the wrong source
quote:
You and some other people act as if Honda is some evil empire bent on screwing you and making tons of bad decisions.
quote:
but I do think anyone who thinks they're going to get any satisfaction out of complaining here is nuts.
|
|
|
| BlueRiverPilot |
Sorry, I lied. I am going to have to respond to this...Sorry to the other members.
However, please note that all of the quotes contained in Malmon's current rant come from two threads and specific conversation between either myself and Malmon, or EaglePilot and Malmon.
If anyone is interested, although I doubt you are, please take a look at my other threads. I have discussed problems, installation techniques, aftermarket products, etc. in other threads.
I also apologize to anyone (other than Malmon) having to read my crap responding to Malmon.:3: |
|
|
| JungleJim |
I would take jl_ss' advice.
[Sorry that some members like BlueRiverPilot and TheEaglePilot highjacked your post, instead of trying to be helpful. Malmon was trying to be helpful.] |
|
|
|
