| supo |
| This .pdf file was posted at our sister site. I would think that it could apply to our Pilot owners: |
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| a2Pilot |
Thanks for posting that, Supo!
I had this done on my Pilot at my 15K service, and the clunking brakes have been silent since then! It works!:D |
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| MG Pilot |
| Is there a TSB for the Pilot as well? |
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| Qbrozen |
a2Pilot - did you just replace them with the stock shims? Did you have to pay for it or did they do it for you?
This HAS to apply to the Pilot, too. Why wouldn't it? It doesn't make much sense to me to issue it for one and not the other. Maybe enough people haven't complained yet? |
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| Larukus |
Got my Pilot in Sept. of 03 and noticed the "clunk" right away, usually when backing up after sitting for awhile. Then the same noise is present while driving, but not when going over the bumps that might set off a "loose clunk". Sometimes this clunk sounds like it's axle-related instead of brake related. All I know is that it's getting louder as time goes on.
This morning was my 7500 maintenance check at the dealer. When I mentioned this to the service writer he said they had just recently received the bulletin you refer and they are awaiting the brake shims used to repair this problem to be in stock any day. He will call me when they come in to have this done. The link to the Acura sight describes exactly what he indicated to me would be done.
Hmmmm...My hubby drives an Acura and has had this same sound (only not as loud) in his car for years.
I am hoping this will take care of it as I feel the sound is getting louder and have had passengers in my car "what the heck was that?!" when they hear it. I don't want to put up with it anymore, but really love my Pilot.
Also wondering if anyone has noticed their rear windshield wiper "standing up" after running the Pilot through a car wash???
Happens every time to me, and a small crack is forming at the base of the wiper mechanism. It will eventually break off. Dealer said it never heard of such a complaint before and the tension was fine on my wiper when he checked today. ?????? |
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| a2Pilot |
quote:
Originally posted by Qbrozen
a2Pilot - did you just replace them with the stock shims? Did you have to pay for it or did they do it for you?
This HAS to apply to the Pilot, too. Why wouldn't it? It doesn't make much sense to me to issue it for one and not the other. Maybe enough people haven't complained yet?
They took care of it as part of my 15K service. The price of that service package didn't go up, so I'm assuming it was covered under warrenty. I checked the service slip, and all it said was, "Install Shim Kit". No part number or individual charge was listed for that line item.
They did say this noise is a common charicteristic of Honda brakes. My Wife's V also makes this noise. I've read of many others on this board hearing it on various models.
The dealer said it's not dangerous or harmful in any way. It's just annoying! |
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| MG Pilot |
| Attached is the Honda version. |
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| RipRocK |
| Thanks, MG Pilot!!. Damn, gotta love this site. This particular TSB seems to cover the Canadian Pilots as well, not just the US ones, as was the case with the door seals. Great work! |
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| john802 |
Thanks MG Pilot for posting the TSB for the Brakes.
-john |
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| RipRocK |
Spoke with a service advisor today about the TSB. As usual, there was nothing showing up in the system (Canadian). He asked me to fax over a copy of the TSB, so I did and he called me shoftly after that to tell me that currently, the shims are not even stocked in Canada. He said that he can't even order the shims with that part number because it doesn't exist and is not offered from Honda Canada at all.
He said that he'll keep an eye out for this TSB to hit his desk and will call me ASAP when it does to have the TSB done.
I'm beginning to feel as though this is going to be another door seal TSB type of situation where Honda deems that no Canadian owners are affected by this :ucrazy: and a TSB won't be issued for it. I hope I'm wrong and Honda will prove me wrong real soon.:cursin:
The clunk sound is considerably louder than it was when I first got my Pilot and for quite sometime now, my rear brakes have been squeaking, not just when it's cold either. I had the brakes checked out when the tires were being rotated as per the maintenance schedule, but there was nothing was wrong with them; at least that's what I was told. So, I was hoping that with this TSB, at least something will be done to see if the squeaking problem will go away. |
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| gopilot |
I had the same problem, they fixed it by adjustment only, now it is back..
Would be great to see a TSB! |
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| MG Pilot |
quote:
Originally posted by gopilot
I had the same problem, they fixed it by adjustment only, now it is back..
Would be great to see a TSB!
Ahhh...scroll up a few lines- |
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| RipRocK |
quote:
Originally posted by MG Pilot
Ahhh...scroll up a few lines-
But we don't know if the TSB covers us Canuckleheads though. If you'll scroll up just a bit to my reply, you'll see that no such TSB has been issued in Canada, at least not yet, let alone the dealers being able to even order the shims specified in the TSB because Honda Canada doesn't even have them yet.
I don't mind the wait so long as the TSB eventually does get issued here. What I'm hoping won't happen is that Honda will, in all their infinite wisdom, decide that Canadian models are not affected and not issue one for us; just like they did with the squeaking door seals :3: |
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| MG Pilot |
quote:
Originally posted by RipRocK
But we don't know if the TSB covers us Canuckleheads though. If you'll scroll up just a bit to my reply, you'll see that no such TSB has been issued in Canada, at least not yet, let alone the dealers being able to even order the shims specified in the TSB because Honda Canada doesn't even have them yet.
I don't mind the wait so long as the TSB eventually does get issued here. What I'm hoping won't happen is that Honda will, in all their infinite wisdom, decide that Canadian models are not affected and not issue one for us; just like they did with the squeaking door seals :3:
Oops...my mistake- |
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| gopilot |
We Canadians will forgive you ehh..
:) |
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| evaneri65 |
is it possible that we have a comprehensive listing of ALL TSB's....
i didn't get my 04-019 in the mail......so far only the airbag has reached my mailbox...
thanks |
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| iivtecracerii |
| TSBs dont get mailed out. AFAIK, only product updates and safety recalls get mailed out. usually, TSBs are fixes that have no impact on safety or normal operation and are usually fixes to annoyances like the door scrunch and caliper clunk. a listing of all TSBs would be useful though. |
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| evaneri65 |
quote:
Originally posted by iivtecracerii
TSBs dont get mailed out. AFAIK, only product updates and safety recalls get mailed out. usually, TSBs are fixes that have no impact on safety or normal operation and are usually fixes to annoyances like the door scrunch and caliper clunk. a listing of all TSBs would be useful though.
well the more that we should have a sticky
the honda.com user page is of no use when it comes to these things |
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| john802 |
The Service Center called me this morning to tell me that they have the Rear Brakes Shims Set in stock and to bring it tomorrow morning for service due to TSB04-019.
-john |
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| MG Pilot |
| I had this done yesterday...so far, no more clunking. Keep your fingers crossed!!! |
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| john802 |
| I went to the dealer yesterday morning to have the rear brake shims replaced per TSB 04-019. I finally got rid of the clunking noise on the rear brakes. |
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| MG Pilot |
quote:
Originally posted by john802
I went to the dealer yesterday morning to have the rear brake shims replaced per TSB 04-019. I finally got rid of the clunking noise on the rear brakes.
Looks like they forgot to use the M77 assembly paste...oops- |
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| john802 |
quote:
Originally posted by MG Pilot
Looks like they forgot to use the M77 assembly paste...oops-
They did used the paste. Whenever they disassemble the brakes, they always used the paste for the shims. I was there when they put it on. The paste that they used is on a 5 gallon container.
-john |
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| sblvro |
| :( my pilot clunks occasionally, hardly if at all. Not really bothered by it. went to dealer after seeing all this TSB about clunking and the poorly knowledgeable service advisor said they have designed the honda pilot's brake calipers to be a floating design and it allows the brake caliper to slide forward if you are braking while on reverse and backwards when braking to stop moving forward. I nearly dropped to the ground(laughing? not really):4: he said that's why honda products are really special because of this design(ha!ha! ha!, please stop me!) Well, I said that it is called a floating design because it allows the caliper to adjust to the wear on the brake pads by moving side to side not forward and backwards. the forward and backward movement is explained by the TSB 04-019 and is due to the wear on the shims(or hardware if you go to Midas).:confused: and he said no they do not cover it. please honda if you need to fix something do it and not just pocket the profits and ignore this kind of TSB. For that Bale honda gets a poor rating! |
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| shutrbug |
sblvro,
You've got a lousy dealer. I wouldn't trust them with any future repairs. I would try another dealer.
My local dealer in SJ did the repair at the same time as my 15K mile service. The clunking was driving me crazy, but the fix took care of it. There doesn't seem to be as much slop when setting the emergency brake either, but that could be wishful thinking on my part.;) I'm now in the habit of putting it into neutral, setting the emergency brake, then shifting to park.
shutrbug |
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| MG Pilot |
quote:
Originally posted by shutrbug
sblvro,
You've got a lousy dealer. I wouldn't trust them with any future repairs. I would try another dealer.
My local dealer in SJ did the repair at the same time as my 15K mile service. The clunking was driving me crazy, but the fix took care of it. There doesn't seem to be as much slop when setting the emergency brake either, but that could be wishful thinking on my part.;) I'm now in the habit of putting it into neutral, setting the emergency brake, then shifting to park.
shutrbug
I agree, his dealer sounds like a total clown. Anyway, you are right, the Pilot does have a lot of "play" after putting it in park. You almost have to set the emergency brake on even the slightest inclines. |
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| sblvro |
| :) thanks for the reply, I guess I have to go to the other dealer in town:( |
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| my3kids |
| So many times I took my car in for this clunking noise and they pretty much told me to get lost, it wasn't a noise and I should just live with it as normal Pilot sounds. |
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| john802 |
quote:
Originally posted by my3kids
So many times I took my car in for this clunking noise and they pretty much told me to get lost, it wasn't a noise and I should just live with it as normal Pilot sounds.
Next time you bring your Pilot for service, bring a copy of the Rear Brake Shims TSB with you. :)
-john |
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| rogert |
I decided to pursue the brake noise problem I have had since bringing my Pilot home last April.
The service advisor told me that "Honda" said the noise was "normal".
My local advisor told me yesterday that a TSB has just been released for the Pilot for the brake "clunk" noise.
Taking my Pilot in tomorrow!
TSB is similar to the MDX TSB. |
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| RipRocK |
Heads up for Canadian owners. My servicing dealer just called me today to lemme know that a the same TSB has been issued for Canada. The shims actually have different part numbers than the US ones. Supposed to take it in sometime nextweek.
ADDENDUM: Went in for the TSB service. I walked over to my car when it came into the service bay and spoke with the technician about using the paste and he was already aware of it.
The click/clunk noise is definitely gone, but my brake sqeek/squeal is still there. I mentioned this to the service advisor and said he'd have the service technician check for anything unusual, but didn't find anything :3: There's still plenty of brake pads left. I've had this brake squeek/squeal noise for about a year and a half now and took it to two different dealers. No reliefe in sight. |
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| evaneri65 |
at Carrs Honda, N. Western Avenue Chicago, IL
till JULY 1st.
apparently these parts are responsible for all the clunk and noise I hear from the rear.
today 5/7 just heard that they do have my parts.......
before you go to this dealer.....make sure you pre-order the parts |
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| allanbiats |
quote:
Originally posted by RipRocK
But we don't know if the TSB covers us Canuckleheads though. If you'll scroll up just a bit to my reply, you'll see that no such TSB has been issued in Canada, at least not yet, let alone the dealers being able to even order the shims specified in the TSB because Honda Canada doesn't even have them yet.
I don't mind the wait so long as the TSB eventually does get issued here. What I'm hoping won't happen is that Honda will, in all their infinite wisdom, decide that Canadian models are not affected and not issue one for us; just like they did with the squeaking door seals :3:
I'm just trying to understand this issue better -
My 2004 Pilot had it's final assembly done in Allistair, Ontario in October of 2003. It was shipped to the dealer in Ohio where I took possession.
If you buy a 2004 Pilot that had it's final assembly done in Allistair, Ontario and it's shipped to your dealer in Edmonton, Alberta and you buy it and drive it home, it will not suffer from the same problems that mine will?
I remember reading about a different wiring system to accomodate the Daytime Running Lights used in Canada and the heated seats and mirrors in 2003. Are there other changes I'm not aware of?
Is there any info about different production lines for Pilots destined for the US than those in Canada? To me, it seems absurd that the window scrunch wouldn't be the same, or the brakes wouldn't be the same, and that they wouldn't require the same fix.
Am I missing something about the difference in models? |
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| RipRocK |
allanbiats, well, for the brake clunk TSB, like I posted a few replies above, my servicing dealer called me to lemme know that one was issued by Honda Canada and I did go in to have the TSB performed on my Pilot.
The brake shims used in the TSB procedure has different part numbers in Canada from the US. That's why my servicing dealer couldn't even find the parts in their parts database when they tried to look them up.
As for the door seal scrunch TSB, it's still beyond me how Honda decided that Canadian Pilots are no affected by it and only issued it for the US. |
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| rogermoises |
Got the 15k service completed on the Pilot last week, before
noticing that that the Acura and Honda versions of the Official
TSB had been posted here.
I sure wish I had this bulletin in-hand during my very first service
visit, when the advisor replied to my brake click/clunk description
"oh, that's normal"...
Cheers,
Roger
'03 EX-L RES |
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| RipRocK |
| Lordy, lordy, lordy....I just noticed today that the brake clicks are back on my Pilot, despite having had the brake clunk TSB performed on it. I spoke way too soon about the noise having been gotten rid of. |
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| MG Pilot |
| Me too...the silence lasted about a month. |
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| BWD |
BUMP!
Had the shims installed about a month ago, and my wife called from work this morning and told me that she heard the clicking again.
Anyone else had this problem?
If so, what have you done to get it resolved?
Thanks for the help, Ben. |
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| Pairallel |
The clunk is normal and will never go away entirely. It will get louder as your pads wear too.
The shim solution is to reduce the noise level of the clunk, temporarily, but it does not solve any fundamental component problem.
Expect to have it done every 10k if it really bothers you, and expect to pay for all of the work done after your warranty expires...
:rolleyes: |
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| evaneri65 |
i still get the occasional "clunking" noise but mostly over bumps...
not sure anymore if its really the breaks or shocks....will have it checked on the 7500k service |
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| SteveB |
Normal brake noise is bull$#%#. I've been driving 20 years and the only brake noise that I've heard that may be considered "normal" is a squeal (semi-metallic pads) or an occasional grind. Not a clunk everytime you change direction.
Honda needs to come up with a permanent fix. I just got back from the dealer and they said it was normal noise, nothing wrong with the brakes.
My Pilot has already been in the shop more than my '90 Prelude 200K and my '97 CRV 68k combined. I think Honda rushed to market and banked on their name, not quality. Just my two cents.
For those who have had the TSB done, keep us up to date on the status of the fix. |
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| Titans Fan |
quote:
Originally posted by SteveB
... Honda needs to come up with a permanent fix...
...For those who have had the TSB done, keep us up to date on the status of the fix.
I think the TSB IS a permanent fix. I had it done several months ago, and have not heard a clunk since. I'm happy with it. |
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| Pairallel |
The TSB is NOT a permanent fix. My dealer made it clear that it would return as the pads wear down, but that it was "perfectly normal and nothing to worry about".
Yeah right - perfectly normal for a Yugo, but not for a $30k SUV which is supposed to be best in its class...:mad:
NOTE: my 2 Odysseys had the same "normal" clunk, but there was no TSB to fix it, so I had to live with it. |
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| SteveB |
| Just returned from the dealer and they installed the shims and replaced the rear pads. The pads aren't part of the TSB, but since I had to bring it to them twice and print out the TSB (thanks to this board) to make them aware of it, I guess it isn't so bad. From what I'm reading though, I'll be back again to fix the noise. |
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